Contact Us

Get in touch

Questions before you buy, or something to sort out after? Write to us — a real person reads every message.

Customer support

Email: support@recviaau.com

Address: 71 Vivian Street, Boulder WA 6432, Australia

Response time: within 1 business day

Support hours: Monday to Friday, 9:00 – 17:00 (AWST)

We can help with

• Picking the right boot size before you order
• Order status, tracking and delivery times
• Returns, refunds and warranty claims
• How to use, adjust and care for your device

Useful links

• Frequently asked questions
• Track my order
• Returns & refund policy
• Shipping policy

You can also use the form below and we will get back to you by email.